Why do we need emergency plumbers?

A plumbing emergency can strike at any time, leaving you with a mess and a major headache – Amalgamated Services is here to help! We offer 24/7 emergency plumbing services across a wide area, from Logan all the way up to North Brisbane, Morayfield and as far north as southern Caloundra. Our fleet of well-equipped vehicles carry almost everything our team need to ensure your water leak, roof or other issue can be fixed onsite – fast.

This article will guide you through what is considered a plumbing emergency and when to call Amalgamated Services for immediate assistance. 

I HAVE AN EMERGENCY

5 Reasons you should call an emergency plumber

Losing access to water

There are several culprits that can disrupt your water flow:

  • Broken Pipes: Worn-out or damaged pipes, especially those under the foundation or behind walls, can develop leaks or bursts. This can lead to a complete loss of water pressure or localised outages depending on the location of the break. Click here to see if there is a water outage in your suburb.

  • Shut-off Valve Mishap: A shut-off valve, located near the water meter or under sinks and appliances might be accidentally closed. As a rule of thumb, if the handle is inline with the pipe it is on and if it is 90 degrees from the pipe it is closed.

  • Clogged Fixtures: Mineral buildup, debris, or foreign objects can restrict water flow within faucets, showerheads, or toilets. While this wouldn’t affect the entire house, it can certainly create a localised water access issue.

  • Main Line Issues: Less common but more serious are problems with the main water line that brings water to your property. This could be due to a break, scheduled maintenance by Urban Utilities, or even unpaid water bills.

Diagnosing the Problem:

The speed of diagnosis depends on the issue. A simple shut-off valve mishap can be identified within minutes through a quick visual inspection. Clogged fixtures might require some disassembly and cleaning, taking slightly longer.

Broken pipes require professional intervention. We use a variety of tools, like pressure gauges and listening devices, to pinpoint the location of the leak. This process can take anywhere from 30 minutes to a an hour, depending on the complexity of the plumbing system.

Fixing the Fixable:

Fortunately, many water access issues have relatively quick solutions. We can replace a clogged fixture aerator within minutes. Shut-off valves can be simply reopened.

For leaks, the repair time varies depending on the severity and location. Accessible leaks under sinks or near appliances can often be fixed within an hour. However, unearthing and repairing a buried pipe break can take several hours, depending on the excavation required.

Getting Help Quickly:

Amalgamated Services understands the urgency of water emergencies. Our 24/7 availability ensures a prompt response, with a well-equipped plumber dispatched to your location as soon as possible

Overflowing Toilets

While the basic cause – a blockage preventing wastewater from exiting – remains the same, overflowing toilets manifest differently in residential and commercial settings.

  • Residential Toilets: In homes, the culprit is often a clog caused by flushing inappropriate items like wipes, feminine hygiene products, or excessive amounts of toilet paper. Tree roots invading the sewer line can also lead to backups.

  • Commercial Toilets: Commercial restrooms experience higher usage, increasing the chances of blockages due to a combination of the factors mentioned above, and potentially even foreign objects accidentally flushed. Additionally, grease buildup in commercial waste lines from kitchens can contribute to clogs.

Amalgamated Services to the Rescue

Our team of experienced plumbers at Amalgamated Services is equipped to handle overflowing toilets efficiently. Our well-maintained fleet carries specialised equipment like drain snakes and augers to clear blockages quickly and effectively. For tougher clogs or suspected damage to the main line, we have video inspection tools to pinpoint the exact location of the problem.

Beyond the Cleanup

Once the overflow is contained and the clog is removed, the work isn’t quite finished. Amalgamated Services understands the potential health hazards associated with sewage backups. We can sanitise the affected area with professional-grade disinfectants to ensure a safe and hygienic environment.

Ongoing Health Concerns?

While the immediate threat subsides with proper cleaning, it’s important to consider potential long-term health risks, especially with raw sewage exposure. If sewage has come into contact with surfaces or belongings, be cautious.

  • Wear gloves and protective clothing when handling potentially contaminated items.
  • Discard porous materials like carpets or rugs that may be difficult to thoroughly disinfect.
  • If inhalation of sewage fumes is a concern, ventilate the area thoroughly.
  • For extensive sewage backups, consult a professional cleaning service for a deep clean and mould remediation, if necessary.

Preventing the Next Flood

By understanding what causes blockages and practicing preventive measures like proper flushing habits and regular drain maintenance, you can significantly reduce the risk of future overflows. Amalgamated Services offers preventative maintenance plans to ensure your plumbing system stays healthy and avoids costly emergencies.

Heating issues & Gas Leaks

Several factors can contribute to heating system problems:

  • Thermostat Trouble: A faulty thermostat might not be sending the correct signal to your heating element, causing it to malfunction or not activate at all.
  • Dirty Filters: Clogged air filters restrict airflow, reducing the system’s efficiency and potentially leading to overheating.
  • Pilot Light Woes: Gas furnaces have pilot lights that ignite the main burner. If the pilot light goes out, the unit won’t generate heat.
  • Fuel Supply Issues: For gas or oil furnaces, a lack of fuel supply due to depleted tanks or clogged lines can prevent proper heating.

It is up to you whether you consider this an “Emergency”. If this is one of your issues, click here and select “urgent” in the form for one of our team to get back to you quickly.

Warning Signs of a Gas Leak:

A gas leak is a serious situation that demands immediate action. Here’s what to watch out for:

  • The Smell: Natural gas has a distinct odour added to it for easy detection. If you smell a rotten egg odour in your home, it could be a gas leak.
  • Hissing Sounds: Hissing noises near gas lines or appliances may indicate a leak.
  • Dead Houseplants: Gas can displace oxygen, harming your indoor plants. Unexplained wilting or death of houseplants might be a clue.
  • Fluctuations in Gas Bills: A sudden increase for needing to order more regularly, could indicate a leak, as more gas is being consumed / lost.

Responding to Heating Issues and Gas Leaks

If you suspect a heating issue, the first step is to identify the problem. Check your thermostat settings, replace air filters if needed, and try relighting a pilot light if your furnace has one. If the issue persists, contact us for diagnosis and repairs.

Gas Leak Emergency:

If you suspect a gas leak, do not attempt to diagnose or fix it yourself. Evacuate your home immediately and call for advice from a safe location outside. Leave doors and windows open for ventilation and avoid using electrical switches or appliances that could spark an ignition.

Amalgamated Services: Your Partner in Safety

While we recommend annual maintenance for your heating system to prevent issues, Amalgamated Services is available 24/7 to address any heating or gas problems that arise. Our team of qualified technicians can diagnose and repair most heating and gas system issues quickly and efficiently.

Remember: When it comes to gas leaks, prioritise safety above all else.

Pipe Leaks & Flooding

A leaky pipe can seem like a minor inconvenience at first, but left unattended, it can morph into a major plumbing emergency. Understanding the signs of a leak and knowing when to call Amalgamated Services can help prevent costly water damage and potential flooding.

Pipe leaks can occur anywhere in your home, hidden within walls, under floors, or behind appliances. Common causes include:

  • Corrosion: Over time, pipes can deteriorate, leading to pinhole leaks or cracks.
  • Loose Connections: Improperly tightened joints or faulty valves can create leaks at connection points.

Identifying a Leak:

While a visible burst pipe is an obvious sign of trouble, leaks can be stealthy. Here’s what to watch out for:

  • Unexplained Water Bills: A sudden increase in your water bill might indicate a hidden leak.
  • Water Stains: Damp spots on walls, ceilings, or floors can be a telltale sign of a leak behind the surface.
  • Mould Growth: Mould thrives in damp environments, and its presence can point to a leak.
  • The Sound of Running Water: If you hear the sound of running water even when no taps are turned on, it might be a leak.
  • Soggy Ground: Keep an eye open for the eternal boggy patch of grass in your lawn or around tree-roots.

Not All Leaks are Emergencies:

A slow drip under the sink might not require immediate attention. However, some leaks demand prompt action:

  • Burst Pipes: These cause significant water flow and require immediate attention to prevent flooding or damage to your home.
  • Leaks Affecting Foundation: Water leaking near the foundation can weaken the structure of your home, necessitating a quick response.
  • Sewage Leaks: Raw sewage leaks pose serious health risks and require immediate attention.

Our plumbers at Amalgamated Services are equipped with advanced leak detection tools to pinpoint hidden leaks accurately. We can then repair the leak efficiently, minimising water damage.

Even if you’re unsure if a leak is an emergency, it’s always better to err on the side of caution. A small leak, if left unattended, can escalate into a major flooding event, causing extensive damage and requiring costly repairs. Amalgamated Services is available 24/7 to address your plumbing concerns, big or small. Remember, a prompt response to a leak can save you time, money, and a whole lot of stress.

Blocked Stormwater Drains

Several elements can contribute to a blocked stormwater drain:

  • Leaves and Debris: Fallen leaves, twigs, and other yard waste can accumulate in the drain, obstructing water flow.
  • Dirt and Sediment: Over time, soil erosion can wash dirt and sediment into the drain, causing build-up.
  • Roots: Tree roots can burrow into the drain pipes, creating blockages and potentially damaging the pipes themselves.
  • Household Waste: Unfortunately, some homeowners mistakenly dispose of unwanted items like food scraps or oil down storm drains, leading to significant blockages.

Signs Your Stormwater Drain Needs Attention:

While a completely blocked drain with overflowing water is an obvious emergency, there are more subtle signs to watch out for:

  • Pooling Water: If water accumulates around your foundation or walkways after rain, it might indicate a blockage preventing proper drainage.
  • Slow Drainage: If water takes an unusually long time to drain away from gutters, downspouts, or driveways, it could be a sign of a partial clog.
  • Unusual Noises: Gurgling sounds coming from drains can be a sign of trapped air or water struggling to flow through a blockage.

Emergency or Just Inconvenience?

Not all blocked drains require immediate emergency attention. A slow-draining gutter can often wait for a scheduled visit. However, some situations necessitate a prompt response:

  • Flooding: If a blocked drain causes water to overflow and enter your home or property, it’s a plumbing emergency.
  • Structural Damage: Pooling water near your foundation can lead to cracks and damage, requiring immediate attention.
  • Health Hazards: Overflowing sewage from a blocked drain can pose serious health risks and needs immediate professional attention.

Our team at Amalgamated Services is equipped with the expertise and tools to handle any stormwater drain blockage. We can safely remove debris, identify root intrusion, and even use video inspection to pinpoint the exact location of the clog.

Regular cleaning of gutters and downspouts can help prevent blockages. Additionally, planting trees away from your foundation can minimise root intrusion. For expert advice on stormwater drain maintenance, contact Amalgamated Services.

How to get an Emergency Plumber?

IMPORTANT!

Our Team are available 24/7, however for late or early morning call outs there may be a delay. Please call our landline number which is redirected overnight.

Alternatively, you can fill out the form online which gives you the option to tell us it is urgent though not an emergency.

We take these submissions seriously and will be in touch asap.

Click to Call 07 3892 4445

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